We want you to be fully satisfied with the products and services we provide you with. If for any reason you are not happy with your delivery please return your purchase for a full refund. Unfortunately we are unable to accept the return or exchange of foodstuffs or items from our personal care range unless faulty.

Returns Process

If you would like to any item please fill out this form
PRINT RETURN FORM

Exchange Policy

If what you received wasn’t right then let us know what we can get you instead
PRINT EXCHANGE FORM

Send all returns and exchanges back to:
Catcune Mill, Gorebridge,
Midlothian,
EH23 4QF.
info@inaboxgroupltd.com
Call: 01875 571679

Track IT – Don’t forget to keep your tracking info, just to make sure we get everything.

Please allow us 10-14 working days to process. Except in the case of a defective item, customers are responsible for return shipping costs.  Please use a shipping carrier that supplies tracking information. Our goal is to have you satisfied.  For delivery or service issues please call 01452 346870